FAQ
Do you offer free shipping?
Yes, we offer free shipping within the Australia. Check out our Shipping Policy for more information.
Which payment methods do we accept?
- Visa
- Maestro
- Mastercard
- Amex
- Union Pay
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
When will I get my money back after I return my product?
Once we have approved the return, you will receive your money back within 14 days. Check out our Returns Policy for more information.
How can I track my order?
You can track your order via our Order Tracking page.
What if I receive a defective product?
Don't worry, if you receive a defective product, we will replace it for free, but you must notify us and return your product within 30 days. Check out our Returns Policy for more information.
Can I cancel my order after I have placed it?
Need to cancel your order? No problem! Contact us at info@daisy-brown.com with your order number, and we’ll process a 100% refund—as long as the order hasn’t been shipped yet. If it has already been dispatched, you can still return it, but return shipping costs will apply.
How do I contact customer service?
You can contact our customer service team by visiting our contact page where you can fill out and submit a contact form, or you can send us an email.
How long will it take to receive my order?
You can view our Shipping policy for more information.
Contact Details
✉︎ info@daisy-brown.com
☎︎ +31640132412
🏠︎ Klinkerstraat 28, Valkenswaard, 5552BP, Noord-Brabant, Netherlands
Store name: Daisy-Brown
Company Name: Live By Trade
Chamber of commerce: 70286639